How Ogilvie Dental collects, uses and protects personal information, on this website and at our practice.
Last updated: October 27, 2026
Ogilvie Dental (Dr. Kohila Kandasamy & Associates) is a general dental practice at 1942 Montreal Road, Gloucester, ON K1J 6N2. Under Ontario’s Personal Health Information Protection Act, 2004 (PHIPA), the practice is a health information custodian: we are responsible for the personal health information of our patients and for how it is collected, used, disclosed and protected.
This policy covers two things: the information this website collects, and a summary of how we handle personal health information at the practice.
Contact form. If you send a message through the form on our Contact page, we collect the name, email address, phone number and message you enter. The message is delivered by email to the practice inbox so we can reply and, if you ask, book an appointment. Email is not a fully secure channel, so please do not include detailed health information in the form; call us instead on 613-321-0265.
Security cookie. The website sets one session cookie so the contact form can be submitted securely. It expires when you close your browser.
Spam protection. The contact form uses Google reCAPTCHA. It sends limited technical information about your visit to Google, including outside Canada, to tell real visitors apart from automated submissions. Google’s Privacy Policy and Terms of Service apply.
Website statistics. We use Google Analytics and Google Tag Manager to understand how visitors find and use this website — for example which pages are viewed, and when a phone number is tapped or the contact form is sent. The contents of the form are never sent to analytics. This sets cookies from Google, and the information is processed by Google, including outside Canada. We do not use it to identify individual patients, and we do not run advertising or remarketing on this website.
You can opt out by turning on the “Do Not Track” setting in your browser, which this website honours, by installing the Google Analytics opt-out browser add-on, or by blocking cookies in your browser settings.
Map and social links. Our Contact page shows an embedded Google Map, which loads content from Google when you view the page. The Airflow Cleaning page offers a YouTube video that loads only if you choose to play it; it then uses YouTube’s privacy-enhanced mode. Links to our Facebook and Instagram pages take you to those services, whose own privacy policies apply.
We do not sell personal information, and this website does not take payments, run newsletters or collect information for marketing.
When you become a patient we collect personal health information, such as your health history, dental records, X-rays and insurance details, to provide your care. Under PHIPA we collect, use and disclose it only as needed to provide care, with your consent or as permitted or required by law. For example, we may share relevant information with another health care provider involved in your care, or with your insurer when you ask us to submit a claim. We do not use your health information for marketing.
Some website services (Google reCAPTCHA, Google Analytics and the Google Map) are provided by Google and may process information outside Canada, where it may be subject to the laws of other countries. Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) can apply to this information.
We do not send newsletters or promotional emails. If we ever send commercial electronic messages, we will do so only with your consent, as Canada’s anti-spam legislation (CASL) requires, and every message will identify us and include a way to unsubscribe.
This website is served over an encrypted (HTTPS) connection, and the contact form is protected against automated and cross-site submissions. Access to patient records at the practice is limited to the people who need it to provide care or run the practice. We keep records for as long as the law and professional record-keeping rules require, then dispose of them securely.
You can ask to see your personal health information and ask us to correct it if it is inaccurate, and you can ask how we have used or shared it. You can also withdraw your consent for some uses, unless the law requires otherwise. To make a request, contact us using the details below.
If you have a concern about how we have handled your personal health information, please talk to us first. You also have the right to complain to the Information and Privacy Commissioner of Ontario, 2 Bloor Street East, Suite 1400, Toronto, ON M4W 1A8; toll-free 1-800-387-0073; www.ipc.on.ca.
We care for patients of all ages. A child’s health information is handled under PHIPA in the same way as an adult’s, with a parent or guardian acting for the child where the law allows. The contact form is intended for adults; a parent or guardian should get in touch on a child’s behalf.
If we change this policy, we will update it on this page and change the “Last updated” date above.
For questions about this policy, or to make a request about your information, contact our
privacy contact:
Privacy Contact, Ogilvie Dental
1942 Montreal Road, Gloucester, ON K1J 6N2, Canada
Phone: 613-321-0265
Email: info@ogilviedental.com